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Rewriting Digital Content for Brevity


People often get the advice to be concise when writing for the web. Less common is the knowledge of how to do it. This skill is critical, however, and honing it can significantly improve your website’s content. Our research shows that, on average, users read about 20% of the words on a web page. And that’s if they stay to read at all! Long text can intimidate your users, making them likely to click away or skip your content entirely. Learning to edit down your content increases the chance that your words get read. Use these tips and tricks to get started.

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Tip 1: Kill Your Darlings

There are few things more personal than the writing process. Even when writing for a professional environment, your words may feel like they’re a part of you. That’s why the first step of the revision process is to distance yourself from your work and “kill your darlings.”

Traditionally advice given to creative writers, this saying applies to all manners of writing, including UX. The expression means to separate yourself from the emotional aspects of your work and get ready to let go of specific phrases, words, and paragraphs you love. Writers often get attached to a particular element of their work and edit around it, ignoring the problems it causes.

Take, for instance, an article about implementing inclusive practices in UX research. The author feels very strongly about this topic and starts their conclusion with the following:

⛔️ Original

Inclusion is the future of UX. In fact, inclusion is the future of our world. By following these guidelines your research can be more ethical and thorough.

Revised

 By following these guidelines your research can be more ethical and thorough.

The first two sentences perfectly capture how the author feels. However, they are not necessary to the conclusion and add length. The author should consider removing these “darlings.”

Here’s another example from an initial version of an NN/g article

⛔️ Original

Let’s face it: passwords are annoying. They are hard to create, hard to type, and hard to remember. 

Revised

Passwords are annoying. They are hard to create, hard to type, and hard to remember.

While the initial version created a rhetorical sense of solidarity with the readers who may have experienced the same feeling of frustration as the author, it did not add enough value to justify the extra length.

When writing for brevity, be aware of the “darlings” in your work and prepare yourself to delete or edit them. Ask yourself whether these elements are 100% necessary for your work or should be deleted. If you still have trouble letting go, create a separate document and cut and paste your “darlings” here. Then, you will be able to see if your content stands without them, and you can save them for a future project if they are unnecessary.

Tip 2: Unnecessary Words

Next, look for clutter or words unnecessary to your meaning. These words can be hard to identify if you’re not used to looking for them. So, we’ve compiled a list of common style mistakes.

1. Expletives

Expletives are words that take up space but don’t add much to your writing. (‘Swear word’ is another meaning for expletive, but not using those goes without saying.) These words are most common at the beginning of a sentence. For example:

  • It is/was/will
  • There is/was/were/will

Luckily, expletives are easy to correct. Just rearrange the sentence to remove the expletive.

⛔️ Incorrect

It is important to involve stakeholders when designing personas.

Correct

Involving stakeholders is important when designing personas.

2. Unnecessary Determiners or Modifiers

Determiners are words added to a noun to create specificity. Articles like the and quantifiers like many fall into this category. Modifiers refer to any word that modifies another word in the sentence — for example, the word good in the phrase good design.

Most determiners and modifiers are not errors. However, some count as clutter and should be removed. To find these problematic words, pay special attention to adverbs such as absolutely, actually, very, or exceptionally, which, in most cases, are unnecessary.

⛔️ Incorrect

Accordions are extremely valuable tools for mobile designs.

Correct

Accordions are valuable tools for mobile designs.

3. Using Nouns Instead of Adjectives

In English, there are many ways to modify the meaning of a noun. The most common and efficient way is with adjectives; however, it is possible to do the same thing with noun phrases. While not inherently incorrect, using noun phrases in place of adjectives makes sentences longer and more complex and should be avoided whenever possible.

⛔️ Incorrect

A website with a good design will help brand credibility.

Correct

A well-designed website will help brand credibility.

4. Passive Verbs

Of all the style issues, passive voice is the most common. In passive voice, the subject of a sentence is acted upon, rather than doing the action itself. Using passive voice is not an error, but it does add to the length and complexity of a sentence. So, when editing for brevity, look for passive verbs and see if you can make them active. This edit can be achieved with some rearranging and sometimes may involve adding an extra word to make explicit the agent of the verb.

⛔️ Incorrect

Study participants were asked by the facilitator to think out loud.

Correct

The facilitator asked study participants to think out loud.

Finding passive voice can sometimes be harder than correcting it. One way to find these instances is to look for verbs paired with different forms of the verb to be (e.g., is, was, is being). Another way is to add the phrase by zombies to the end of your sentences. If the sentence still makes sense, then it is passive.

⛔️ Incorrect

The usability test was carried out [by zombies].

Correct

We carried out the usability test.

Tip 3: Redundancy

The next thing to look for is redundancy, or words and phrases that reiterate the same idea. Redundancy can be present anywhere— from multiple clauses to an individual word.

Unlike in the previous examples, where you could look for patterns or specific parts of speech, identifying redundancy requires a thorough reread of your content. When reading, ask yourself if any parts of your writing repeat an idea you already stated. Don’t neglect sentence-level editing either, as many redundancies occur at the word-choice level.

In the example below, so on is redundant because such as already implies that the listed examples are only a part of a larger list.

⛔️ Incorrect

AI chatbots, such as ChatGPT, Google Bard, Bing Chat, and so on, are likely to change the internet.

Correct

AI chatbots, such as ChatGPT, Google Bard, and Bing Chat, are likely to change the internet.

Tip 4: Pay Attention to Dependent Clauses

Clauses are the building blocks that make up sentences. Every sentence contains at least one clause but oftentimes features more. Clauses can be grouped into two categories: dependent and independent clauses. Independent clauses are clauses that are already sentences, while dependent clauses must be joined with independent clauses to create a sentence.

Since dependent clauses are not essential components of a proper sentence, they can sometimes be removed for brevity. Much like many of the previous suggestions, however, this should be done sparingly and only when it does not impact the information of a sentence.

Take for instance these dependent clauses, marked by the bolded text. In the keep example, the dependent clause offers new information. In the remove example, the dependent clause offers nothing important and is better off removed.

⛔️ Remove

As we all know, UX designers must work with many different stakeholders.

Keep

To ensure designs help people all over the company, UX designers must work with many different stakeholders

Tip 5: Consider Your Content

Form follows function, even in writing. Consider the purpose of your writing as you edit down your words. If you’re writing a simple how-to article, do you need excessive amounts of detail? Consider your audience as well. What is the amount of prior knowledge to assume? By thinking like this, you can easily find portions of your content to cut down.

For example, a description for a short video does not need excessive amounts of detail, because the video will cover that for you. A longer blog post, however, will need detail.

Keep in mind that the assumptions and purpose of your writing will change from company to company and even project to project. Reassess every time you start writing so you can tailor the content to your specific function.

Tip 6: Look for Excess Information

Now that you have your audience and purpose in mind, look for excessive details. The removable information will change based on your project, but in general, paying attention to your audience and purpose will help you identify these errors. Constantly ask yourself if your reader will need this information to understand your point; if not, it can likely be removed.

For example, in an NN/g article, we assume people know what UX is. Since most of our articles contain UX-tailored advice, it seems silly to assume someone looking for this kind of information wouldn’t be aware of the acronym.

⛔️ Incorrect

The field of UX, or user experience, has grown substantially in the past 20 years.

Correct

The field of UX has grown substantially in the past 20 years.

Tip 7: Rearrange

Finally, if you’ve exhausted all the other tips in this article, try rearranging the words in your sentences. For example:

⛔️ Original

If you aren’t familiar with Figma’s advanced features, adding certain interactions might be difficult. Until you feel comfortable with Figma, save yourself time, money, and a headache by creating a noninteractive prototype. Too many interactions or confusing buttons can get in the way of absorbing information that might otherwise be straightforward. If you aren’t comfortable in Figma, this can affect your final deliverable for the worst.

⚠️Rearrange, focusing on reordering the words rather than on editing.

Adding certain interactions might be difficult if you aren’t familiar with Figma’s advanced features. It can affect your final prototype for the worst if you aren’t comfortable in Figma. Otherwise straightforward information can be hard to absorb with too many interactions or confusing buttons. Until you feel comfortable with Figma, save yourself time, money, and a headache by creating a noninteractive prototype. 

⚠️Finally, combine the two options taking the best sentences from each and removing excess.

If you aren’t familiar with Figma’s advanced features, adding certain interactions might be difficult. It can affect your final deliverable for the worst if you aren’t comfortable in Figma. Otherwise straightforward information can be hard to absorb with too many interactions or confusing buttons. [Shorten sentences to:  your interactive prototype may frustrate stakeholders because it’s hard to use.] Until you feel comfortable with Figmasave yourself time, money, and a headache by creating a noninteractive prototype.

Final revision

If you aren’t familiar with Figma’s advanced features, your interactive prototype may frustrate stakeholders because it’s hard to use. Until you feel comfortable with Figma, save yourself time by creating a noninteractive prototype.

Although rearranging words can be time-consuming, it will often reveal excessive words. Additionally, it can uncover a clearer way to phrase your sentence.

When you’re in a time crunch and still cannot reduce your word count, single out sentences that feel long or poorly phrased to rearrange. Oftentimes your gut feeling will be correct, and you will find a shorter way to make your point.

Conclusion

When writing for brevity, ask yourself: Does the reader need this to understand me? Even if you don’t remember all the tips mentioned in this article, or still find yourself confused, keeping this question in mind will help guide your editing process.

This question will also help you in the edge cases where brevity must be sacrificed for clarity. Oftentimes, there are things that cannot be said briefly. That is not an inherently bad thing! Prepare for these sections by trimming the excess words in other places. Formatting can also mitigate the problems associated with longer text. Rephrasing in the form of bulleted lists can do wonders to increase scannability.

Ultimately, editing your text is more art than science. You can try to follow these tips but there will be times when you will struggle to know whether you should be clear or brief. Keep in mind your user and you will be guided to more compelling copy.



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