ux design

Summary:  “User experience” describes both users’ relationships with products and a growing professional industry of practitioners aiming to improve those

Summary:  AI features must solve real problems, not be implemented for novelty. Unnecessary AI chatbots and features can harm rather

Summary:  Ethos, logos, and pathos can help you get buy-in from stakeholders. Communicating with stakeholders has long been a challenge

Summary:  Well-written screeners ensure that your study participants are appropriate for your research goals, improve data quality, save resources, and

Summary:  AI can speed up certain research tasks but is currently most helpful in the planning and analysis stages. This

Summary:  Use this glossary to quickly clarify key terms and concepts related to product management and UX. When UX professionals

Summary:  When users don’t clearly understand how systems function, they develop unique (and often incorrect) theories to explain their experiences.

Summary:  Product-centric design does not leverage design’s potential for creating long-term business value and profitability. Journey-centric design can optimize customer

Summary:  Alternate methods for accomplishing frequent actions in user interfaces support expert users by speeding up their interactions, without hindering

Summary:  Successful discovery requires teams to be open to uncovering “unknown unknowns.” Center your discovery efforts around problems rather than